Refund Policy
🧵 Made On Demand
Every MavvoWear item is printed on demand after you order. We don’t hold inventory, so each piece is produced specifically for you.
🚫 All Sales Final
Because of our custom print process, we do not accept returns, exchanges, or refunds for:
-
Wrong size ordered
-
Change of mind
-
Color/fit preference
✅ We’ll Replace If There’s an Issue
We’ll replace or refund if your item is:
-
Defective (print or fabric flaws)
-
Damaged in transit
-
Incorrect (wrong size/design/color sent by us)
📩 How to Request a Replacement
Email Hello@Mavvowear.com within 7 days of delivery with:
-
Order number
-
Photos of the issue (full item + close-ups)
-
Short description of the problem
📦 Condition Requirements
-
Items must be unworn, unwashed, and unused
-
Keep original packaging until your claim is reviewed
💸 We Cover It
If your claim is approved, we’ll send a replacement or refund and cover return shipping (if a return is required).
📐 Sizing Reminder
Please check our Size Guide before ordering. Some items may run small—when in doubt, size up.
🌍 Shipping Notes
-
Delivery estimates may vary by location and carrier
-
Lost packages due to incorrect addresses aren’t eligible for replacement
🕒 Processing Time
Claims submitted after 7 days may not qualify, but we’ll always do our best to help.
